Warranty

Warranty

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Claims due to a defect in the goods

In the event of defects, the purchaser has legal claims.  

If the customer is an entrepreneur, the commercial law inspection and notification obligations apply (§ 377 HGB).  

If a claim is made against the purchaser by a consumer or by an entrepreneur due to a defect in the goods, he must immediately notify the contractor of this. Recourse against the contractor is only possible to the extent that the purchaser has not concluded an agreement with his customer that goes beyond the statutory liability claims for defects.  

The limitation period for claims by the customer due to a defect in the goods is one year. This does not apply to claims for damages that are aimed at compensation for bodily harm or damage to health or are based on intent or gross negligence on the part of the contractor or his vicarious agents. Section 479 Paragraph 1 BGB also remains unaffected.